This paper considers the attributes of community portals; questions the sustainability of such portals, and suggests a likely direction that portal evolution may take. The context is that of UK local government portals, over the period from 1999-2004. Research has been undertaken to investigate the extent to which locally deployed UK community portals are capable of supporting interactive citizen services with local government departments. The study finds that few existing portals enable on-line access to back office systems to enable self-service interactivity for citizens, but along with problems in joining-up technology there are also problems with joining-up people. – Citation de Community Portals – The UK Experience. A False Dawn Over the Field of Dreams?
Un article, assez long, qui devrait intéresser ceux qui s’escriment à développer des projets de portails communautaires, d’arrondissements, de villages… Une référence de OLDaily qui me fait découvrir ce Journal of Community Informatics qui en est à son second numéro, disponible in extenso. Semble TRÈS intéressant.